Agent CRM Profile Onboarding Completion Steps

Welcome, Jason!

To complete your CRM onboarding, click each of the steps below to review and confirm or update the required information:

1️⃣ Profile Image

2️⃣ Profile Details

3️⃣ CRM Calendar Setup

4️⃣ Mobile Phone Optimization & App Access

Each button shows the current status of that step. Once you verify or update your info, enter your email and submit the form to mark the step as complete.

⚠️ Sunfire Connection Notice:

Your Sunfire connection syncs all of your past enrollments and new enrollments going forward directly into your CRM—including plan and enrollment details. This connection powers your automated Medicare Enrollment Follow-Up and Client Retention Campaigns.

🚫 We cannot activate this connection until each onboarding step is completed, verified, and submitted.

Click a Step 1 to Begin:

1️⃣ Verify Profile Image

Review your profile image below, this image will show on all your CRM's marketing tools and webpages.

  • If you need to update your image:
    Use the upload field below to add a new image.

  • If the image is correct:

    No upload is needed.

✅ Final Step:

Enter your email, then click ✔️ Submit & Complete Step to finalize this step and confirm your setup is complete.

⚠️ This step only needs to be completed once for onboarding. You can update your image anytime in the future.

2️⃣ Verify Your Profile Info

Review your CRM profile details below, if anything needs to be updated, use the matching fields in each section to make your changes.

Agent Details:

Name: Jason George

Title: Licensed Insurance Agent

Mobile: (614) 352-8588

Email: [email protected]

✓ Agency Details:

Name: Aspire

Address: 34 E Sunny Slope Circle, The Woodlands, TX, 77381

Phone: (614) 352-8588

Use the fields below to update your profile.

✓ Your About Me Statement

*This appears on your Digital Business Card and booking page.

Current: I am a passionate individual dedicated to serving and helping individuals and families find the right insurance coverage that meets their unique needs!

Use the field below to update your about me statement.

Copy/Paste Sample: I am a passionate individual dedicated to serving and helping individuals and families find the right insurance coverage that meets their unique needs!

✅ If everything looks good, just enter your email below, click ✔️ Submit to complete this step.

⚠️ This step only needs to be completed once for onboarding. You can update your information anytime in the future.

4️⃣ CRM Calendar Optimization

This step ensures clients can schedule appointments during your available times, and new bookings will sync with your existing calendars.

Important:

  • Keep this page open while completing the steps below in your CRM.

  • Once finished, return here to submit your completion status.

Step-by-Step Setup:

1. Log in to your CRM from your desktop:
https://crm.teamfym.com

2. Access Your Calendar Settings:

  • In the left menu, go to: Settings > Calendars > My Online Calendar

3. Edit Your Calendar Settings:

  • Click the three dots (⋮) on the right and select Edit.

  • Review & Update:

    • Calendar Name and Description (modify if needed)

    • Click Save to proceed to Availability Settings.

  • Set Your Availability:

    • Review & modify your openings and hours.

    • Adjust:

      • Meeting Interval & Duration

      • Minimum Scheduling Notice

      • Booking Window (Date Range)

      • Minimum/Maximum Bookings Per Day

      • Pre & Post Buffer Times

    • Click Save to complete your calendar setup.

4. (Optional) Sync with External Calendars:
To avoid double bookings, sync with Gmail, Outlook, iCloud, or Calendly:

  • Go to Settings > My Profile > Calendar Configuration

  • Add & sync existing calendars and set sync rules.

✅ Final Step:

Enter your email, then click ✔️ Submit & Complete Step to finalize this step and confirm your setup is complete.

Need Help With This Step?

For a step-by-step video tutorial on setting up & syncing your calendar:

5️⃣ Set Up Your CRM Contact & Mobile Apps & Mobile Apps

Your new CRM number allows you to text and call clients, but if they don’t have it saved, it may show as spam. Follow these quick steps to add it to your phone so clients recognize it’s you.

1️⃣ Save Your CRM Number

  • Open your phone contacts and create a new contact or edit your existing one.

  • Remove any personal details (birthday, home address, etc.).

  • In the Business Name field, enter: Your Insurance Agent (or something familiar to clients).

  • Under Phone, tap + Add Number, then enter your CRM number:
    📞 (380) 221-8297

  • Rename it: "My Client Direct" (so you always know this is your CRM number!)

  • Tap Save.

2️⃣ Add Your Scheduling Link

Now, when clients receive calls or messages from you, they’ll recognize your name, and scheduling appointments will be seamless!

To finish setting up, download the CRM mobile app for quick access to your leads, client messages, and bookings.

📲 Download Your CRM Mobile Apps & Complete Setup

Click below to install the app on your device:

Once installed, log in using your CRM credentials to start managing your client interactions on the go.

✅ Final Step:

Enter your email, then click ✔️ Submit & Complete Step to finalize this step and confirm your setup is complete.

Request Your Database Activator Campaign (DBA) Script & Instructions

Your DBA Campaign is the first step to re-engage your Medicare or insurance clients using your new client-direct number and Digital Business Card.

You’ll record a short Ringless Voicemail (RVM) that’s sent to your contacts automatically — perfect to:

✅ Reintroduce yourself

✅ Share updated contact info

✅ Prompt replies, calls, or bookings

✅ Begin scrubbing and warming your database

📩 Enter your email below and get:

✅ The RVM script & recording instructions
✅ How to add it to your campaign

Enter your information in below to send you the database activator script and instructions.

Need Additional Training and Support?

Click the button below to access your Agent Training Hub , where you’ll find everything you need to get started, including setup instructions and additional resources as we add new trainings.

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